Reply.io: trusted by 2500 companies worldwide

Reply is the multichannel sales engagement platform that automates personal email outreach, calls, and tasks, while Sales can focus on what matters – closing deals.

Today, Reply is trusted by 2500 companies worldwide, including Hubdoc, WeWork, Freshworks, Dribble and Volusion, and is proud of its fully-distributed team of 60 professionals.

What does Reply.io work?

Reply helps sales teams automate personal communications across multiple channels, and create personalized sales journeys for their prospects:

1. Reply automates personal email outreach, calls, tasks, human touches, etc. according to a sales playbook. 
2. It offers out-of-the-box email and sequence templates with proven top performance to help users launch outreach campaigns in an hour. 
3. The platform streamlines the workflow with native CRM integrations, rich API, and the power of Zapier to automatically sync data and keep CRM records up to date. 
4. Reply has AI-backed email sorting feature (check the ‘Interested’ folder for the hottest leads to focus on), and Email Quality service to create best-practice email copy which is likely to convert. 
5. Reply allows us to collaborate in teams within sequences and prospects, manage workload between team members, and perform account-based selling. 
6. It tracks your sequence progress with detailed, in-depth campaign stats. 

Reply use cases: 

1. Outbound sales – automate outbound outreach to scale sales significantly and empower revenue growth. 
2. Inbound sales – engage in communication with potential customers and close more inbound deals. 
3. Account management – communicate with existing customers on a personal level. 
4. Staffing and Recruiting – reaching out to prospective job candidates. 
5. Business development – building relations with future partners. 
6. PR & Linkbuilding – pitching journalists and bloggers with your idea.

Success story

In 2014, Oleg Campbell decided to create a tool that would automate and scale sales outreach, enabling sales reps to send personalized emails and follow-ups automatically – this would allow them to get in touch with more prospects faster and in a much more effective way.

In 2016 Reply has raised a total of $400K in funding over the Seed round, showing a 50% growth month-by-month. In 2019 Reply released the new features to help sales teams orchestrate a mix of automated and manual communication touchpoints across multiple channels and create personalized sales journeys for their prospects.